Terms and Conditions

Last Updated: 10 Jan 2025

Welcome to Softrefy. By using our services, you agree to the following Terms and Conditions. Please read them carefully before proceeding.

1.1 "Softrefy" refers to Softrefy, registered under KvK number 88715450, and its affiliates.
1.2 "Client" refers to any individual or entity using Softrefy's services.
1.3 "Services" refers to the web development, software development, SaaS, AI solutions, and related offerings provided by Softrefy.

2.1 Softrefy provides custom website plans, software solutions, and related services as agreed in the signed agreement or proposal.
2.2 Any additional services or modifications requested by the Client may incur additional fees and timelines.

3.1 All fees for services are outlined in the proposal or invoice and must be paid as per the agreed schedule.
3.2 Payments are non-refundable unless otherwise specified in the agreement.
3.3 Late payments may incur a penalty fee of [insert percentage]% per month on the overdue amount.

4.1 Upon full payment, the Client receives ownership of the final deliverables as specified in the agreement.
4.2 Softrefy retains the right to showcase the completed project in its portfolio and marketing materials unless explicitly prohibited by the Client in writing.
4.3 Any pre-existing materials, tools, or proprietary software used by Softrefy remain its intellectual property unless otherwise agreed.
4.4 Unauthorized use, reproduction, or distribution of Softrefy's intellectual property is strictly prohibited.

5.1 Both parties agree to keep all non-public information confidential and not disclose it to any third party without prior consent.
5.2 Confidentiality obligations shall survive the termination of the agreement.

6.1 The Client must provide accurate and timely information required for the completion of the project.
6.2 The Client is responsible for securing all necessary rights or permissions for content provided to Softrefy.
6.3 The Client is responsible for reviewing and approving deliverables within the agreed timelines.
6.4 Failure to comply with the above may result in delays, additional fees, or project termination.

7.1 Softrefy warrants that the services provided will meet the specifications outlined in the agreement.
7.2 Softrefy does not guarantee that the deliverables will be error-free or meet all third-party requirements unless explicitly stated.
7.3 Softrefy is not liable for:

• Errors caused by incorrect information supplied by the Client.
  ‍
• Issues arising from third-party services, platforms, or integrations.
  ‍
  
• Indirect, incidental, or consequential damages, including loss of revenue or data.

7.4 The Client agrees to indemnify and hold Softrefy harmless from any claims, damages, or expenses arising from the use of the deliverables.

8.1 Either party may terminate the agreement with written notice in case of material breach by the other party.
8.2 Upon termination, the Client must pay for all work completed up to the date of termination.
8.3 Softrefy reserves the right to suspend or terminate services if the Client breaches these Terms and Conditions.

9.1 Softrefy is not liable for delays or failure to perform caused by events beyond its reasonable control, including natural disasters, government actions, labor disputes, or technical failures.

10.1 These Terms and Conditions are governed by the laws of the Netherlands.
10.2 Any disputes will be resolved through amicable negotiations. If unresolved, disputes will be submitted to the competent courts in Rotterdam.
10.3 Parties may opt for mediation or arbitration as an alternative to court proceedings.

11.1 Softrefy reserves the right to amend these Terms and Conditions at any time. The updated terms will be posted on our website and communicated to the Client where applicable.
11.2 Continued use of the services after amendments indicates acceptance of the updated Terms and Conditions.

For questions or concerns about this Privacy Policy, contact us at:

Softrefy
Email: info@softrefy.com