Privacy Policy

Privacy Policy

Last Updated: 10 Jan 2025

Softrefy ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our services or visit our website.

1. Information We Collect

1.1 Personal Information: When you interact with us, we may collect personal information such as your name, email address, phone number, and billing details.
1.2 Usage Data: We collect data on how you use our website and services, including your IP address, browser type, and pages visited.
1.3 Cookies: We use cookies and similar technologies to enhance your user experience. See our Cookie Policy for more details.

2. How We Use Your Information

2.1 To provide and improve our services.
2.2 To communicate with you about your projects, inquiries, or updates.
2.3 To comply with legal obligations or resolve disputes.
2.4 To analyze website usage and improve user experience.

3. Sharing Your Information

3.1 We do not sell or share your personal information with third parties, except as required to provide our services or comply with legal obligations.
3.2 We may share your information with trusted service providers who assist us in delivering our services, subject to strict confidentiality agreements.

4. Data Security

4.1 We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction.
4.2 Despite our efforts, no data transmission over the internet can be guaranteed as 100% secure. Use of our services is at your own risk.

5. Your Rights

5.1 You have the right to access, correct, or delete your personal data.
5.2 You can withdraw your consent to data processing at any time, where applicable.
5.3 To exercise your rights, contact us at info@softrefy.com.

6. Data Retention

6.1 We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.
6.2 Data may be retained longer if required by law or to resolve disputes.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before sharing any information.

8. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your information.

9. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Softrefy
Email: info@softrefy.com